CLIMBING CENTER BLOC SHOP INC<\/span> is concerned about your privacy and the protection of your personal information. We invite you to read our Privacy Policy (the ” <\/span>Policy<\/span> Please read our Privacy Policy (“Privacy Policy”) before using our climbing services and related online platforms, <\/span>https:\/\/blocshop.com\/<\/span><\/a>, <\/span>https:\/\/shop.blocshop.com\/<\/span><\/a>the Bloc Shop Fit application and all related subdomains (together ” <\/span>Bloc Shop<\/span> “).<\/span><\/p>\n In connection with the use of our climbing and climbing-related services, our online platforms, at the <\/span>https:\/\/blocshop.com\/<\/span><\/a>At https:\/\/shop.blocshop.com\/, the Bloc Shop Fit application, Bloc Shop may collect and you may communicate personal information. The collection, use and disclosure of your personal information are subject to privacy laws, including the following <\/span>the Act respecting the protection of personal information in the private sector<\/span> (RLRQ, c. P-39.1).<\/span><\/p>\n The purpose of this Policy is to inform users of <\/span>CENTER D’ESCALADE BLOC SHOP INC.<\/span> the following elements:<\/span><\/p>\n How their personal information is collected, used and disclosed;<\/p>\n<\/li>\n What rights they have regarding their personal information; and<\/p>\n<\/li>\n Who is responsible for the protection of personal information collected, used and disclosed by <\/span>CENTER D’ESCALADE BLOC SHOP INC.<\/span>.<\/span><\/p>\n<\/li>\n<\/ul>\n 2.1 Definition<\/p>\n Personal information is any information about a natural person that directly or indirectly allows that person to be identified. Your personal information may include, but is not limited to, your first and last name, gender, address, telephone numbers, e-mail address, family situation or health information.<\/p>\n 2.2 Professional information<\/p>\n On the other hand, in a business context, your name, as well as your professional contact information, i.e. your title, business address, business telephone number and business e-mail address, may be subject to exemptions under applicable laws.<\/p>\n When using <\/span>Bloc Shop <\/span>we collect your personal and confidential information in order to comply with legal requirements for insurance purposes, to ensure effective and efficient management of your purchases and to send products purchased online to the right address.<\/span><\/p>\n The following types of information may be collected, used and disclosed:<\/p>\n Information about your computer, including your IP address, browser type and version, and operating system;<\/p>\n<\/li>\n Information about your visits to and use of <\/span>Bloc Shop<\/span> including referring source, length of visit, pages viewed, and navigation paths;<\/span><\/p>\n<\/li>\n Information you enter when you create an account, on <\/span>https:\/\/blocshop.com\/<\/span><\/a>, <\/span>https:\/\/shop.blocshop.com\/<\/span><\/a>the Bloc Shop Fit application and all related subdomains, such as your last name, first name, gender, date of birth, telephone number and e-mail address;<\/span><\/p>\n<\/li>\n Information generated when you use our site, including when, how often and under what circumstances you use it;<\/p>\n<\/li>\n Information contained in any communications you send us by e-mail or on one of our platforms, including their content and metadata;<\/p>\n<\/li>\n Any other personal information you provide to us.<\/p>\n<\/li>\n<\/ol>\n In all cases, the communication of your personal and confidential information will be subject to this Policy and to applicable laws.<\/p>\n 4.1 Your personal information<\/p>\n Subject to the exceptions and requirements of applicable laws, we will not share your personal information with any third parties without your consent.<\/p>\n By using our services or platforms, you consent to the collection, use and disclosure of your personal and confidential information in accordance with this Policy.<\/p>\n You may withdraw your consent at any time, subject to certain legal or contractual restrictions.<\/p>\n In certain limited circumstances permitted by law, we may use or disclose personal information without your knowledge or consent. For example, we may use your personal information without your consent for compatible purposes, for purposes that are clearly for your benefit, or to prevent or detect fraud. Similarly, we may disclose your personal information without your consent in the event of an emergency that threatens your life, health or security, to prevent an act of violence, to our service providers, or to complete a business transaction.<\/p>\n Before you provide us with personal information about another individual, you must obtain that individual’s consent to the collection, use and disclosure of that personal information in accordance with this Policy.<\/p>\n 4.2 Personal information concerning a minor<\/p>\n Personal information will not be collected from a minor under the age of 14 without the consent of the parent or guardian.<\/p>\n 5.1 Collection<\/p>\n We limit the collection, use and disclosure of your personal information to the purposes we have identified to you below or as permitted by law.<\/p>\n If you submit personal information on one of our platforms for the purpose of publication, we will publish it and may use such information in accordance with the permissions you grant us.<\/p>\n 5.2 Operation<\/p>\n We use your personal information only to provide you with the services you have requested.<\/p>\n We may also use your personal information for the following purposes:<\/p>\n To respond to your requests for information.<\/p>\n For example,<\/span> when you request specific information about the services of <\/span>CENTER D’ESCALADE BLOC SHOP INC.<\/span>your personal information may be used to identify and contact you in order to provide a personalized response to your request.<\/span><\/p>\n<\/li>\n<\/ul>\n<\/li>\n To improve our service offering.<\/p>\n Your personal information may be analyzed to understand your trends and preferences and to improve the services offered by CENTRE D’ESCALADE BLOC SHOP INC.<\/p>\n<\/li>\n For example, if segments of users express difficulties in using certain site functionalities, the personal information collected could be used to simplify the interface.<\/p>\n<\/li>\n<\/ul>\n<\/li>\n To provide any other complementary service;<\/p>\n Si <\/span>CENTER D’ESCALADE BLOC SHOP INC.<\/span> launches a new service that complements existing services, your personal information may be used to inform you of this new service and facilitate your access to it. <\/span><\/p>\n<\/li>\n For example, when you create an account on one of our platforms, we may use your e-mail address to send you a message describing the benefits of a new service.<\/p>\n<\/li>\n<\/ul>\n<\/li>\n To meet legal requirements;<\/p>\n In the event that a law or regulation requires the disclosure of personal information, such as requests from public health authorities, <\/span>CENTER D’ESCALADE BLOC SHOP INC.<\/span> may be required to provide your information.<\/span><\/p>\n<\/li>\n<\/ul>\n<\/li>\n To control the quality of customer service and prevent errors and fraud.<\/p>\n Your personal information may be used to verify your identity when interacting with customer service to ensure the legitimacy of your actions and prevent fraud.<\/p>\n<\/li>\n<\/ul>\n<\/li>\n To send you surveys and communications.<\/p>\n We may use your personal information to send you surveys and communications.<\/p>\n<\/li>\n<\/ul>\n<\/li>\n<\/ul>\n 5.3 Disclosure of personal information<\/p>\n We may disclose your personal information to any of our employees, professional advisors, suppliers, or subcontractors or affiliates to the extent reasonably necessary to use the services offered to you and for the purposes set out in this Policy.<\/p>\n Your personal information will not be disclosed to third parties other than in accordance with this Privacy Policy, except as required or permitted by law, or as ordered by a court of competent jurisdiction.<\/p>\n 5.4 International data transfers<\/p>\n The information we collect may be stored and transferred in all regions in which <\/span>CENTER D’ESCALADE BLOC SHOP INC.<\/span> or its subcontractors offer their services, in order to allow us to use the information in accordance with this Policy.<\/span><\/p>\n The information we collect may be transferred to the following regions: all Canadian provinces, the United States of America and certain European Union countries. In such cases, security measures are put in place and we ensure that all our databases containing personal information are encrypted or anonymized: it is therefore unlikely that these foreign companies will be able to gain access to our databases.<\/p>\n When your personal information is outside Quebec, it is subject to the laws of the jurisdiction in which it is held, and may be accessed by the courts, law enforcement agencies and national security agencies of that jurisdiction. In all cases, these laws must provide at least equal or greater protection than Quebec law.<\/p>\n By submitting your personal information to us, you expressly consent to its disclosure outside Quebec, as described in this section.<\/p>\n Personal information that you publish on one of our platforms or that you submit for publication may be available, via the Internet, worldwide. We cannot prevent the use, good or bad, of this information by third parties.<\/p>\n We take reasonable steps to ensure that your personal information is accurate and complete for the purposes for which it was collected.<\/p>\n We retain your personal and confidential information, directly or through subcontractors, only for as long as is necessary to fulfill the purposes for which it was collected and to comply with applicable legal and regulatory requirements.<\/p>\n We require our subcontractors to subscribe to our confidentiality commitments and to apply policies equivalent to this one.<\/p>\n 8.1 Protection of your personal information<\/p>\n We have implemented a number of physical, technological and administrative security measures with respect to the personal information and confidential data we hold in order to protect it against unauthorized access, use or disclosure, as well as loss or any other breach of its protection.<\/p>\n 8.2 Access management<\/p>\n Only those whose duties require it have access to personal or confidential information. Data access is logged and monitored.<\/p>\n 8.3 Training and awareness-raising<\/p>\n Our employees and partners are trained and made aware of the importance of protecting your personal information.<\/p>\n 8.4 Privacy Impact Assessment<\/p>\n CENTRE D’ESCALADE BLOC SHOP INC. conducts a Privacy Impact Assessment (PIA) for any project involving the acquisition, development or redesign of an information system or the electronic delivery of services that involves the collection, use, disclosure, retention or disposal of personal information. This assessment documents the serious and legitimate interest in the use of personal information.<\/p>\n When transfers are made outside Quebec, the impact on such a transfer will also be realized.<\/p>\n 8.5 Handling incidents involving personal information<\/p>\n Si <\/span>CENTER D’ESCALADE BLOC SHOP INC.<\/span> has reason to believe that a privacy incident involving personal information has occurred and that there is a risk of serious harm to the individual as a result of the incident, <\/span>CENTER D’ESCALADE BLOC SHOP INC.<\/span> will promptly inform the Commission d’acc\u00e8s \u00e0 l’information and any person whose personal information is affected by the incident. It may also notify any person or organization likely to reduce this risk, by communicating only the personal information required for this purpose without the consent of the person concerned. In all cases, a log will document the incident for reference purposes. <\/span><\/p>\n 8.6 Destruction<\/p>\n\n
2. What is personal information?<\/h2>\n
3. Summary of our activities with respect to your personal information<\/h2>\n
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4. Consent<\/h2>\n
5. Limits on our collection, use and disclosure of your personal information<\/h2>\n
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6. Accuracy of your personal information<\/h2>\n
7. Retention of your personal information<\/h2>\n
8. Safety measures<\/h2>\n